Care Academy

Professional Development

Our industry leading education is available online and face to face for the aged care, community and disability sectors.

Our team of specialist trainers provide highly relevant and a high quality delivery of all of our training modules

Mandatory Training Courses

✓ Discover and understand safe work practices.
✓ Policies and procedures
✓ Workplace hazards
✓ Client related risks
✓ Minimising risk
✓ Reporting incidents and injuries
✓ Preventing injury
✓ Suitable equipment in the care industry
✓ Infection control
✓ Raising concerns in your workplace
✓ Rights and responsibilities

✓ What is Manual Handling?
✓ Risks and consequences
✓ Legal responsibilities
✓ Hazard Identification, Risk Assessment and Control
✓ Anatomy of the body
✓ Injuries
✓ Assisting clients in aged care
✓ Mechanical Devices and Equipment

✓ Safe work Australia’s definition
✓ Who is affected?
✓ Consequences
✓ What should you do?
✓ Employer Expectations
✓ Prevention

✓ Discover how to maintain food safety while carrying out food handling activities
✓ Comply with personal hygiene standards
✓ Contribute to the cleanliness of food handling areas, according
to The Food Safety Program
✓ Dispose of food appropriately
✓ Follow hygiene procedures and identify food hazards
✓ Report any personal health issues
✓ Prevent food contamination and cross contamination by washing
hands

✓ Infection basics
✓ Types of infections
✓ How infection occurs?
✓ Chain of infection
✓ Common infections
✓ Transmission of infection
✓ Preventing infection
✓ Hand Hygiene
✓ Managing Sharps, Spills, Linen and Waste
✓ Food handling
✓ Staff health
✓ Appropriate Personal Protective Equipment PPE

✓ What is elder abuse?
✓ Types of elder abuse
✓ Prevention
✓ Compulsory reporting requirements
✓ Detecting abuse
✓ Addressing elder abuse

✓ Employer and employee responsibilities
✓ Evacuation and fire safety systems
✓ Types of emergencies
✓ Properties and classes of fire
✓ First response equipment
✓ Type of fire extinguishers
✓ Using a fire extinguisher
✓ Bomb threats
✓ Fire prevention

✓ Types of Dementia and statistics
✓ Behavioural and Psychological symptoms of Dementia (BPSD)
✓ Effective communication techniques
✓ Impact of body language
✓ Understanding behavioural changes and triggers
✓ Psychosocial strategies for behaviours of concern
✓ Pharmacological strategies
✓ Psychotropic Solutions
✓ Consumer unmet needs
✓ Regulations, Legislation and Policy
✓ Protecting self and others
✓ Behavioural assessments
✓ Physical and medicinal restraint
✓ Planned responses to BPSD
✓ Apply responses to BPSD
✓ Organisation Policy for BPSD
✓ Incident reporting
✓ Self-care strategies
✓ Summary

Medication Competency Courses

✓ Right rules, regulations and requirements
✓ Right client
✓ Right time
✓ Right dose
✓ Right route
✓ Right medication
✓ Right procedures

✓ Medications and the elderly
✓ Right rules, regulations and requirements
✓ The 5 ‘rights’ of medication administrations
✓ Drug calculation competency

✓ Calculate the correct strength and dose to be administered

✓ A refresher course on the ‘right client’ the ‘5 Rights’ of assisting clients with medication

✓ Infection basics
✓ Types of infections
✓ How infection occurs?
✓ Chain of infection
✓ Common infections
✓ Transmission of infection
✓ Preventing infection
✓ Hand Hygiene
✓ Managing Sharps, Spills, Linen and Waste
✓ Food handling
✓ Staff health
✓ Appropriate Personal Protective Equipment PPE

✓ A refresher course on the ‘right dose’ the ‘5 Rights’ of assisting clients with medication

✓ A refresher course on the ‘right route’ of the ‘5 Rights’ of assisting clients with medication

✓ A refresher course on ‘right medication’ of the ‘5 Rights’ of assisting clients with medication

✓ A refresher course on the ‘right procedures’ of medication administration

✓ A refresher course on the right rules, regulations & requirements of medication administration

Quality Use of Medicine Courses

QUM001A An introduction to Quality Use of Medicines

✓ What is QUM?
✓ How is QUM especially relevant to older persons?
✓ Basic Pharmacology – what happens when the body is given
drugs?

QUM001B General Issues Relevant to the Ageing Body

✓ Physical changes in ageing
✓ Homeostasis
✓ Drug effects and adverse effects ✓ Responses to disease and drugs

QUM001C Safe and Appropriate use of Medicines

✓ Drug on drugs interactions
✓ Drug interactions and falls risk
✓ Antipsychotics and BPSD
✓ Drug induced movement disorders

✓ Is the medicine effective?
✓ Dose and times of medication
✓ Therapeutic monitoring and ongoing review of medications
✓ Crushing medications

QUM003A An Introduction to Constipation

✓ What is Constipation?
✓ Causes of Constipation
✓ Laxative use in aged care Treatment options for Constipation
✓ Prevention of Constipation
✓ Drug and non-drug treatment of Constipation
✓ In-depth look at the types of Laxatives

QUM003B Treatment options for Constipation

✓ Prevention of Constipation
✓ Drug and non-drug treatment of Constipation
✓ In-depth look at the types of Laxatives

QUM004A Falls Physiology

✓ Physiology of balance
✓ Impact of falls
✓ Common falls risk factors

QUM004B Falls Risk Assessments and Management

✓ Falls risk assessments
✓ Management strategies for common risk factors:
   ❑ Balance and Mobility
   ❑ Cognitive Impairment
   ❑ Incontinence
   ❑ Feet and Footwear
   ❑ Syncope and Dizziness

QUM004C Falls management strategies

✓ Management strategies:
   ❑ Restraints
   ❑ Medication Monitoring  
   ❑ Injury Minimisation
   ❑ Consequences of Falls
   ❑ Responses to Falls

✓ Infection basics
✓ Types of infections
✓ How infection occurs?
✓ Chain of infection
✓ Common infections
✓ Transmission of infection
✓ Preventing infection
✓ Hand Hygiene
✓ Managing Sharps, Spills, Linen and Waste
✓ Food handling
✓ Staff health
✓ Appropriate Personal Protective Equipment PPE

✓ Infection basics
✓ Types of infections
✓ How infection occurs?
✓ Chain of infection
✓ Common infections
✓ Transmission of infection
✓ Preventing infection
✓ Hand Hygiene
✓ Managing Sharps, Spills, Linen and Waste
✓ Food handling
✓ Staff health
✓ Appropriate Personal Protective Equipment PPE

QUM006A An introduction to Sleep in Aged Care

✓ Physiology of sleep
✓ Insomnia – type and causes
✓ Purpose of sleep
✓ Stages of sleep
✓ Changes in sleep pattern with ageing
✓ Results or poor sleep
✓ Sleep disorders
✓ Insomnia in Dementia
✓ Restless leg Syndrome
✓ Sleep Apnoea

QUM006B Management of Sleep Disorders: Non-drug Treatment

✓ Define the problem
✓ Assessment options
✓ Non-drug therapeutic options
✓ Sleep hygiene
✓ Sleep hygiene in Dementia

QUM006C Management of Sleep Disorders with Medication

✓ Indications for anxiolytics/hypnotics
✓ Benzodiazepine use and side effects
✓ Falls and factures
✓ Tolerance and dependence
✓ Other drug therapies
✓ Guidelines for use
✓ Hint for discontinuing a hypnotic
✓ Indications for long term use

QUM007A Introduction to Incontinence

✓ Types of incontinence
✓ Identify those at risk
✓ Effects of incontinence on all
✓ Continence management
✓ Assessment options

QUM007B Management Strategies for Incontinence

✓ Management options and strategies for:
   ❑ Stress incontinence
   ❑ Urgency incontinence
   ❑ Retention/overflow incontinenc e 
   ❑ Functional incontinence
✓ Interventions:
   ❑ Toileting programs
   ❑ Continence aids
   ❑ Toileting in cognitive impairment

QUM008A Introduction to Diabetes

✓ Pathophysiology of Diabetes
✓ Interventions to prevent Diabetes
✓ Types of Diabetes
✓ Signs and Symptoms
✓ Diagnostic criteria
✓ Monitoring and managing
✓ Complications of Diabetes in the elderly
✓ Identify and manage Hypoglycaemia and
Hyperglycaemia

QUM008B Treatment of Diabetes

✓ Anti-diabetic medications
✓ Insulin therapy
✓ Types of Insulin
   ❑ Starting Insulin
   ❑ Delivery devices
   ❑ How to inject
   ❑ Absorption
   ❑ Storage
✓ Complications of Diabetes
✓ Preventing complications
✓ Hypoglycaemia and Hyperglycaemia
✓ Case Studies

✓ Causes and contributing factors
✓ Symptomatic and Asymptomatic
✓ Preventative measures
✓ Management strategies
✓ MSUs

✓ General principles of PRN drugs
✓ BPSD – Behaviours and Triggers
✓ Adverse effects
✓ Symptoms that do and do not respond to Antipsychotics
✓ Benzodiazepine use
✓ Psychotropic solutions

A proactive approach to antipsychotic medication management:
✓ Senate committee recommendations 2014
✓ The Oakden Review 2017
✓ PSYCHOTROPIC acronym protocols
✓ SOLUTIONS acronym protocols

✓ Common Cytotoxics
✓ Indication for Cytotoxic use
✓ Correct handling, administration and storage
✓ TGA Medicines Safety Update
✓ Quality use of medicines approach to Cytotoxics

Clinical Care & Industry Programs

CLIN01A Introduction to Wound Care, Healing and Assessment:
✓ Structure and function of the skin
✓ Types of wounds
✓ Skin changes in the elderly
✓ Principles of wound healing
✓ Wound assessment and documentation

CLIN01B Wound Management
✓ Revise wound assessment and healing
✓ Principles of chronic wound formation
✓ Chronic wound types
✓ Preventing wounds
✓ Principles of wound management
✓ Wound interventions and management

✓ Introduction to Antimicrobial Stewardship
✓ The new Quality Framework
✓ Antimicrobial Stewardship in Australian Health Care
✓ Preventing and controlling healthcare
✓ Associated infections
✓ Antibiotic resistance and statistics
✓ Antimicrobial Stewardship in client care
✓ Quality use of antibiotics in client care:
   ❑ ANTIBIOTICS acronym

✓ Introduction to the Palliative Approach
✓ The new Quality Framework
✓ Palliative Care Guidelines
✓ Communication
✓ Supporting consumers and their family
✓ Cultural issues
✓ Advance Care Planning
✓ End of life care decisions
✓ Managing Signs and Symptoms
✓ Opioids
✓ Subcutaneous Infusion Devices
✓ Providing comfort
✓ Correct protocols after consumer death
✓ Grief
✓ Summary

✓ Introduction
✓ The new Quality Framework
✓ Assessment is key
✓ Vital signs and observations
✓ Level of consciousness
✓ Some common causes of deterioration
✓ Initial nursing management
✓ Managing acutely unwell consumers
✓ Advanced care planning
✓ Summary

✓ Restraint introduction
✓ The new Quality Framework
✓ Physical restraint
✓ Medicinal restraint
✓ Environmental restraint
✓ Supporting a restraint free environment
✓ Restraint free options
✓ Falls prevention
✓ Quality Use of Medicines
✓ Comprehensive assessment
✓ Delirium, Depression and Dementia
✓ Psychosocial factors and assessment
✓ Consumer risk to self and others
✓ Guardianship/EPOA
✓ Consent

✓ Organisation Governance
✓ The new Quality Framework
✓ Consumer engagement and participation
✓ Information management
✓ Continuous improvement
✓ Financial Governance
✓ Workforce Governance
✓ Regulatory Compliance
✓ Feedback and complaints
✓ Effective risk management systems and practices
✓ Clinical Governance
✓ Summary

✓ CALD introduction
✓ The new Quality Framework
✓ Strategies for care workers
✓ Cultural influences and awareness
✓ Interpretation and translation
✓ Interpreters
✓ Cross-cultural conflict

✓ Introduction and background
✓ Consumer dignity and choice
✓ Ongoing assessment and planning with consumers
✓ Personal and clinical care:
   ❑ Safe and effective care
   ❑ Effective management of high-impact or high-prevalence
risks
   ❑ Consumers nearing end of life
   ❑ Consumer deterioration
   ❑ Information sharing, documentation and communication
   ❑ Timely and appropriate referrals
   ❑ Minimisation of infection related risks
✓ Services and supports for daily living ✓ Organisation’s service environment ✓ Feedback and Complaints
✓ Human Resources
✓ Organisational Governance

✓ Types of injuries
✓ Duty of care
✓ Hazards and risks – Management
✓ Factors that increase the risk of slips, trips and falls
✓ Reporting and documentation